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Why Choose Us?

We offer expertise in Backup, Disaster Recovery, Business Continuity, Network Security, Computer Support, IT consulting, and Network Management to small businesses in Hartford County, Litchfield County, New Haven County, Middlesex County, New London County, Windham County, and Tolland County.

  1. We Respond in 60 Minutes or Less. When you contact us for support we guarantee our expert technicians will answer calls immediately and respond in less than 60 minutes.
  2. Quick Repairs. Why wait all day for your computer to be repaired? Your computer network is too important to you! With our remote support services we are able to begin solving computer problems in minutes, not hours or days. If we can’t fix it remotely, we’ll dispatch a technician to resolve your problem.
  3. No Tech Speak. When you contact us with any problems or computer support questions, we promise we will always respond in PLAIN ENGLISH. We will NOT make you feel uncomfortable with unfamiliar technical jargon or “Tech Speak.”
  4. 90 Day No-Hassle 100% Satisfaction Guarantee. We guarantee your satisfaction in our IT consulting and technology support services. If for any reason you are not satisfied, we will make it right or refund your money. With our network management services, nothing will get in the way to make sure you are a satisfied client.
  5. No Surprises. Rest assured that no damage will occur to your network or your data. We will inform you of any potential risks upon evaluation of your problem. Any risks will be clearly outlined and your authorization will be obtained before any work begins. You may choose to backup and secure your data before any work is started.
  6. All Projects Completed On Time & On Budget. There will be NO surprise or hidden charges when we perform IT consulting and network services. Some technicians will nickel and dime you with “unforeseen” or “unexpected” charges, but not us. We guarantee that each IT consulting project will be completed ON TIME and ON BUDGET.
  7. Accurate Billing Guarantee. We guarantee every bill from us to be detailed and accurate. There will be no surprises or hidden charges since your network management services bill will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you’re paying for.
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"I first met Roman at a Small Business Association sponsored business meeting prior to taking over American Dry Stripping. After speaking with Roman several times I knew he and Panther IT would be the solution to my problem. From previous experience with IT, I expected a significant time lapse between concept to “go-live” but Roman and his team surprised me. He gave me a time-frame for execution and he delivered within that time-frame… actually a bit earlier. On time and within budget is not what is expected in the IT world, though Roman and the Panther IT crew performed. Panther IT is now my tech-support go-to organization. Good job and thanks Roman for all of your support."


Roger Van Brussel,
American Dry Stripping

Click for the BBB Business Review of this Computer Business Services in West Hartford CTMicrosoft Small Business Specialist

West Hartford Chamber Member