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Why Choose Us?

We offer expertise in Backup, Disaster Recovery, Business Continuity, Network Security, Computer Support, IT consulting, and Network Management to small businesses in Hartford County, Litchfield County, New Haven County, Middlesex County, New London County, Windham County, and Tolland County.

  1. We Respond in 60 Minutes or Less. When you contact us for support we guarantee our expert technicians will answer calls immediately and respond in less than 60 minutes.
  2. Quick Repairs. Why wait all day for your computer to be repaired? Your computer network is too important to you! With our remote support services we are able to begin solving computer problems in minutes, not hours or days. If we can’t fix it remotely, we’ll dispatch a technician to resolve your problem.
  3. No Tech Speak. When you contact us with any problems or computer support questions, we promise we will always respond in PLAIN ENGLISH. We will NOT make you feel uncomfortable with unfamiliar technical jargon or “Tech Speak.”
  4. 90 Day No-Hassle 100% Satisfaction Guarantee. We guarantee your satisfaction in our IT consulting and technology support services. If for any reason you are not satisfied, we will make it right or refund your money. With our network management services, nothing will get in the way to make sure you are a satisfied client.
  5. No Surprises. Rest assured that no damage will occur to your network or your data. We will inform you of any potential risks upon evaluation of your problem. Any risks will be clearly outlined and your authorization will be obtained before any work begins. You may choose to backup and secure your data before any work is started.
  6. All Projects Completed On Time & On Budget. There will be NO surprise or hidden charges when we perform IT consulting and network services. Some technicians will nickel and dime you with “unforeseen” or “unexpected” charges, but not us. We guarantee that each IT consulting project will be completed ON TIME and ON BUDGET.
  7. Accurate Billing Guarantee. We guarantee every bill from us to be detailed and accurate. There will be no surprises or hidden charges since your network management services bill will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you’re paying for.
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"Panther IT has been a lifesaver for me on many, many occasions! They are extremely knowledgeable in their field and I have the utmost confidence in their abilities. They are always prompt, courteous and above all, Patient! Time is money, especially in my field, and Panther IT understands that. They are always accessible and willing to spend the time it takes to get me productive again. I like the fact that they are not afraid to offer solutions or recommendations whether it be for additional software, hardware or another type of vendor which assists me in running my business more effectively. I have recommended Panther IT to colleagues and everyone has been thrilled with the level of service they provide!"


Lisa Sheary,
Coldwell Banker

Click for the BBB Business Review of this Computer Business Services in West Hartford CTMicrosoft Small Business Specialist

West Hartford Chamber Member